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Liquid Mobile IV
The Situation
Liquid Mobile IV is a US mobile healthcare provider offering IV therapy, aesthetic treatments, hormone therapy, medical weight loss, lab testing, and telehealth services across Kansas City, Phoenix, Dallas, and Austin. Its operational infrastructure directly affects patient experience and clinical safety.
As the company expanded, its systems had not scaled with it. Medical records, practice administration, and scheduling were managed through separate, disconnected tools. Double bookings frustrated patients, billing ran on disconnected systems, and inventory management was unreliable.
What We Did
One Primero designed and built a comprehensive electronic practice management platform that unified all of Liquid Mobile IV's operational systems (appointment management, medical records, pharmacy inventory, and payments) into one platform.
Advanced inventory management addressed pharmacy stockout and overstocking through real-time tracking. An integrated payment gateway replaced fragmented billing. Microsoft Power BI surfaced real-time operational analytics across all four locations.
What Followed
Operational efficiency improved by 30%. Double-booking incidents dropped to zero. The clinical and administrative staff could focus on patient care rather than managing fragmented systems. Leadership gained real-time operational intelligence across all four cities for the first time.
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