Terms of use

Effective From: July 2026

Agreement to Terms

These Website Terms of Service constitute a legally binding agreement between ACT Holding LLC (a Delaware limited liability company) and its subsidiaries: Condado Group Inc. (a Missouri corporation) and Tricension LLC (a Missouri limited liability company) doing business as One Primero with its place of business at1251 NW Briarcliff Parkway, Suite 295, Kansas City, Missouri 64116 (hereinafter referred to as the ‘Company’) and you, regarding your access to and use of www.onoeprimero.com. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.

Website Purpose

Company's Website is provided free of charge and is intended to offer general information regarding Company's corporate profile, capabilities, industries served, and areas of professional focus, including CCaaS, consulting, technology implementation, and managed services.Nothing on this Website creates a contractual obligation for Company to provide services; modifies any existing client agreement; constitutes an offer capable of forming a binding contract; establishes a client-service provider relationship; or provides guarantees of availability, service levels, performance, or deliverables. All professional services are governed exclusively by the specific written and executed contract between the Company and each client.

Eligibility

The Website is intended for individuals who are at least 16 years of age. By using the Website, you represent that you are at least 16 years old, possess legal capacity to enter into these Terms, and will comply with all applicable laws.

Intellectual Property Rights

Unless otherwise stated, the Website and all its content are owned, controlled, or licensed by the Company and protected under U.S. and international copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website for informational and personal purposes only. You may not copy, reproduce, modify, distribute, display, create derivative works from, or use Website Content for any commercial purpose without Company's prior written consent.

Prohibited Activities

You agree not to use the Website in any manner that violates applicable laws, infringes intellectual property or privacy rights, attempts unauthorized system access, interferes with Website security, introduces malware, harasses Company personnel, scrapes data for commercial use, or misrepresents your identity.

No Professional or Legal Advice

Website content is informational only and does not constitute legal advice, technical advice, consulting recommendations, professional services, or business strategy guidance. Any reliance on Website content is at your sole risk.

Disclaimer of Warranties

The Website is provided on an AS IS and AS AVAILABLE basis. The company disclaims all warranties, whether express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, continuous access, and security against unauthorized access.

Limitation of Liability

To the maximum extent permitted by law, Company shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or in connection with the Website, including loss of profits, revenue, business opportunities, or data.

Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Missouri. Any dispute shall be resolved exclusively in the state or federal courts located in Kansas City, Missouri, USA.

Contact Information

ACT Holding LLC and its subsidiaries (dba One Primero) | 1251 NW Briarcliff Parkway, Suite 295 | Kansas City, Missouri 64116 | USA | Email: hello@oneprimero.com