The platforms our clients run

and we implement, integrate, and manage.

We maintain implementation depth across 15+ technology platforms. Our platform recommendation is always independent of vendor partnership.

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CCaaS & CX Platforms

Contact center and customer experience platforms.

NICE CXone

100+ implementations. IVR, routing, analytics, AI, workforce management, QM.

Salesforce

Service Cloud, Sales Cloud, Agentforce, CTI. Certified across multiple clouds.

Zoom Contact Center

Genesys Cloud CX — implementation and managed services.

Five9

Five9 implementation, migration, and managed services.

Genesys

Zoom CC — implementation and Salesforce integration.

Cognigy

Conversational AI, virtual agents, agent assist, voice AI.

Amazon Connect

Amazon Connect CCaaS implementation and integration.

ServiceNow

ServiceNow implementation and CCaaS integration layer.

RingCentral

Contact Center implementation, migration, integrations, and managed support.

Storyblok

Composable architecture and headless CMS for digital builds.

Enterprise & Cloud Technologies

Cloud infrastructure, security, and development platforms.

Microsoft Azure

Cloud Infrastructure

Cloud migration, managed cloud, CloudBoost, DR engineering, infrastructure management.

Copilot Studio

AI & Automation

AI agent development, Copilot customization, M365 integration, ROI optimization.

Custom Dev Stack

Full-Stack Engineering

React, Node.js, Python, Java, .NET, cloud-native. Technology-agnostic engineering.

Fortinet

Security & Network Infrastructure

Managed security, network security, firewall management, SOC services.

Our Position on Vendor Relationships

Platform partnerships inform our expertise. They do not determine our recommendations.

We maintain implementation depth across every major CCaaS and enterprise technology platform. Our revenue model does not depend on recommending any specific vendor. When we evaluate platforms for a client, the recommendation reflects what works — not what we prefer to sell.

Vendor-agnostic by design

We do not earn higher margin on one platform vs another.

Certified across the landscape

Implementation depth on every major CCaaS and CRM platform.

No downstream agenda

Platform advisory engagements carry no downstream implementation obligation.

The Brivo proof

We recommended Zoom CC over our higher-margin alternatives because it was right for their architecture.

Looking for a specific platform?

Tell us what you're running or evaluating. We will tell you honestly what we know — and what we'd recommend.

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