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National Association of Intercollegiate Athletics
The Situation
Every year, more than 45,000 high school athletes in the United States apply to continue their athletic careers at one of over 250 NAIA-affiliated colleges. Each athlete must be verified as eligible through a process covering academic validation, athletic qualifications, and criminal background checks. Getting it wrong disqualifies eligible athletes or allows ineligible ones to compete.
The existing system relied on fragmented tools and human oversight. Processing a single application often took two to three weeks. As application volumes grew, delays became the norm. The risk of error grew with them.
What We Did
One Primero re-architected and re-engineered NAIA's eligibility process from the ground up, consolidating academic, athletic, and criminal background verification into a single, cohesive automated platform.
Manual entry was minimized. Application status became visible in real time for both administrators and student-athletes. Algorithms cross-checked data rigorously, standardizing validation and reducing the risk of error. The system was built to handle 45,000 applications annually and to scale with future demand.
What Followed
Processing time dropped by 40%. Manual errors and review delays were reduced. Student-athletes and administrators gained real-time transparency into application status for the first time. The process that had required weeks of fragmented manual effort now runs as a single auditable workflow across all 250 NAIA-affiliated colleges.
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